Repairs
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POS Equipment Service and Repair

Cardware provides POS Equipment Repair Programs that maximize equipment service life, minimizes downtime and gives the merchant the best-possible return on investment.

CWIQuickFix - Bulk POS Equipment Repair

  • Repairs piling up
  • Devices broken from repeated in-house handling
  • Tired of searching for packing material and boxes
  • Irritated at time wasted recording serial numbers
  • Frustrated getting merchandise return authorization
  • CardWare has a Quick Fix to coordinating repair of your POS devices.

    Cardware technicians service and repair electronic data capture (EDC) devices made by all major manufacturers.  State-of-the-art diagnostic and repair equipment is used and maintained in peak working condition.  Every unit received by our repair center is tested and inspected by a repair technician.  The repairs are performed as needed, the unit is fully tested and plugged into our burn-in shelf for a minimum of 24 hours before final quality assurance testing is performed.
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    EMS – Equipment Management Services

    Cardware EMS is an extended service agreement that merchants can activate within 30 days of receiving new equipment. This POS equipment repair option provides comprehensive coverage for 36 months.   Devices are swapped-out with a remanufactured device of the same kind, irrespective of the purchase date of the defective device.  Cardware EMS covers parts and labor needed to return the device to working condition and nearly-new appearance, along with packaging and peripheral items.

    This POS equipment repair option covers terminals, printers, pin pads, integrated terminal / printers, and related peripherals including cords, power packs and cables. Call 740-522-2150 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for pricing.

    ANEE (As-Needed Equipment Exchange)

    When a merchants equipment is down it is inconvenient and aggravating for them and  their customer.  CardWare's mission is to have that merchant back up and processing tomorrow at little to no cost. The malfunctioning device is swapped-out for a like-kind, remanufactured device, irrespective of the purchase date of the defective device. It covers parts and labor needed to return the device to working condition and nearly-new appearance.  

    CardWare clients choose our Equipment Exchange program because of 

    1. Flexible program and pricing options
    2. Same day deployment for next day delivery
    3. All processor and all hardware inclusive

    This life cycle support is what makes Cardware’s POS Equipment Repair Service a leading choice for merchants, banks, ISOs, buying groups, associations – and professional practices. Call 740-522-2150 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

    Repair and POS Equipment Service programs of CardWare International are covered by a one year limited warranty.  The warranty does not include items damaged or lost during shipping, damage due to natural events (i.e., rain, floods, fire, etc.), customer damage or where the warranty seal is broken.  The only exclusions are Act of God, preventable situations and insurable occurrences, although damage from these causes can be repaired at additional charge.